Refund policy

RETURN & REFUND POLICY

All returns or cancellation requests must be in writing and submitted through email and must follow the policies as written below:

Order Cancellation Policy:
Cancellations requested after placing an order will incur 25% restocking and $500 cancellation fee in addition to any shipping charges that have been incurred. All custom made orders are non-refundable. Any order cancellation request must be in writing and requested through our email info@dynamiccarts.com
Estimated delivery time maybe delayed and is not guaranteed.

Return Policy:
You may request a return within 7 days from an item being delivered. Any returned item must be freight pre-paid by customer. All shipping charges are non-refundable. Any returned item must be in the original packaging and must be in resell-able, brand new, unused condition. All custom made orders are non-refundable. Any authorized return may incur up to a 25% restocking fee and $350 processing fee. All return  request must be in writing and requested through our email info@dynamiccarts.com

For online and phone order, you will automatically agree this term when you pay on the phone or online, no other document will be sent to you.